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Owner FAQs

Owner Education

Frequently Asked Questions

General Questions

Ameritex Property Management's screening criteria includes a review of the following:

  • Monthly gross income (before taxes and deductions) to be 3 times your monthly rent or greater
  • Credit report with a score of 550 or greater
  • Criminal Background Check
  • References and follow up with current or previous landlord.

While meeting the criteria above does not guarantee approval, those are the foundation of our multi-point screening process.

Ameritex Property Management holds the security deposit in an escrow account and assumes the risk and responsibility of handling those funds at move out.

Owner distributions occur on the 10th of every month.

The Ameritex Property Management team can be reached through the owner portal, by email and/or by phone.

Ameritex Property Management currently specializes in single-family residential properties of all types including detached homes, condos, townhomes, duplexes, etc.

Ameritex Property Management utilizes a combination of technology-driven resources and analysis as well as local market data to optimize the return on your asset.


From area comps to market conditions and changes, we aim to minimize vacancy while also achieving top value for your property.

Rent payments are due on the 1st of every month.

Yes, we abide by all legal guidelines to protect our residents, our owners and ourselves, including the Fair Housing Act and the Fair Credit Reporting Act.

Property LEASING

Yes, standard practice is for residents to give 60-day notice, so in doing so, this allows Ameritex Property Management to begin pre-marketing efforts for the property. However, because of COVID-19, Ameritex Property Management does not do in-person showings of occupied properties.

Ameritex Property Management has a multi-point inspection and assessment at the point of onboarding a new unit and/or post resident move-out. The report of that inspection and assessment along with the subsequent recommendations are then given to the property owner.

In order to minimize the number of vacant days, Ameritex Property Management has an extensive marketing plan that begins in pre-marketing while a home is still occupied. Although we do not currently offer showings while the home is occupied due to COVID-19, our marketing efforts start well before in order to gain interest and qualified leads.


Additionally, we have created a property turn process that has been streamlined resulting in an average repair turn time of 7 days from owner approval.

Yes, property owners are notified via email alert and the owner portal when a lease has been executed.

Our application process is done all online using the Closing Docs program. Once it is completed and screened, the potential resident will be notified of approval or denial. In the case of approval, additional steps will be discussed to finalize the lease agreement.

The Closing Docs program is an online bank verification system that provides real time insight into our applicants finances (no more fraudulent documents)! It greatly benefits you, the owner, by reducing revenue loss to vacancy by shortening the application process and increases the quality of residents by configuring net income vs. gross income.

Ameritex Property Management's screening criteria includes a review of the following:

  • Monthly net income to be 2.5 times your monthly rent or greater
  • Credit report with a score of 550 or greater
  • Criminal Background Check
  • References and follow up with current or previous landlord.

While meeting the criteria above does not guarantee approval, those are the foundation of our multi-point screening process.

Resident are typically required to occupy a property within 14 days of the lease being signed. If that time is to be exceeded, additional hold fees to retain the property may be assessed.

Yes, Ameritex Property Management takes ownership over the application approvals, so that owners do not have to worry about the reviewing and screening process, or the legal ramifications associated with resident approvals and denials.

No, the Fair Credit Act prevents us from sharing that information about any applicant, so we are unfortunately unable to provide that to our owners.

Ameritex Property Management utilizes a combination of technology-driven resources and analysis as well as local market data to optimize the return on your asset.


From area comps to market conditions and changes, we aim to minimize vacancy while also achieving top value for your property.

We typically hold the equivalent of one month’s rent as a security deposit but could potentially hold more depending on the screening and application status of the resident.

RESIDENT RELATED

Residents are responsible for any damages above normal wear and tear to the property.

No, security deposit funds are held in an escrow account and used for turn costs and damages upon resident move out.

Residents are required to give a minimum 60-day notice in writing prior to move out.

Yes, we require that residents have an active rental insurance policy.

Residents are required to place all applicable utilities in their name at the start of their lease agreement, and they responsible for the payment of the subsequent charges incurred during the lease term. These utility services include, but are not limited to, electric, water and sewer, gas, etc.

Rent payments are due on the 1st of every month.

ACCOUNTING

As the property owner, you will be able to see real-time updates, which includes rent payments and account balances via the owner portal. Owner reports are also emailed out on a monthly basis.

Property owners will receive a bill within the owner portal and can pay via cash that is in their linked bank account or be invoiced with payment needing to be received within 30 days.

Ameritex Property Management holds the security deposit in an escrow account and assumes the risk and responsibility of handling those funds at move out.

The owner portal not only allows you access to real-time updates and data, but also the ability to adjust and manipulate your account information.

Owner distributions occur on the 10th of every month.

The owner portal not only allows you access to real-time updates and data, but also the ability to adjust and manipulate your account information including contributions to your account.

Invoices and billing information can be found within the owner portal.

Rental Home MAINTENANCE

Ameritex Property Management has a multi-point inspection and assessment at the point of onboarding a new unit and/or post resident move-out. The report of that inspection and assessment along with the subsequent recommendations are then given to the property owner.

Owners can set a cost limit as it pertains to repairs and maintenance. In doing so, anything above that amount expressed will require Ameritex Property Management to reach out to receive approval before proceeding with that repair. Anything that is below that limit, will not require owner authorization.

Maintenance requests are received through the resident portal or 24/7 emergency hotline, and an early diagnosis is determined during that initial outreach. Our in-house maintenance team or network of local and vetted vendors will then be dispatched to the property to address the issue in a timely fashion to minimize disruptions.

Yes, we have a maintenance call center that is available 24/7/365 to handle emergency issues after hours, over weekends, on holidays, etc.

What Others Are Saying

Customer
Testimonials

Antoinette S
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From the application process to move-in, I recommend Ameritex, one of the best property management companies. I am enjoying my 2021 brand new smart home. I was so excited to have a home again. I love the area nice and quiet ... the spacious kitchen and living room. I am glad I made the decision to move here.
Nichelle W.
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I am very blessed to become connected to Ameritex Property Management. I had great customer service ...They went over and beyond to accommodate my every need... They walked me through the process and continued to make sure I was comfortable... I am very pleased with everything so far, and I look forward in continue to do business with this company.
Natascia D.
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“The process was smooth... everyone responded back quickly... it was a great experience.”
Shannon J.
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“Very welcoming and professional. The process was quickly done and all questions were answered before I signed.”
Dakota R.
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"Absolutely wonderful to work with... The questions we had, some very off the wall, they answered swiftly and confidently."
Daniel L.
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"Ameritex Property Management made the leasing process easier than I've experienced. Very professional and attentive to the needs of the potential tenant. Thank you."
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